Last updated: January 11, 2025
Please read these terms carefully. By using Permit Saige, you agree to be bound by these Terms of Service and our Privacy Policy.
These Terms of Service ("Terms") constitute a legally binding agreement between you and Permit Saige, LLC ("Permit Saige," "we," "us," or "our") regarding your use of our website, mobile applications, and related services (collectively, the "Service").
By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.
Important: These Terms may be updated from time to time. We will notify you of material changes, and your continued use of the Service constitutes acceptance of the updated Terms.
Permit Saige provides an AI-powered platform designed to help users prepare building permit applications. Our Service includes:
Permit Saige is a preparation and guidance tool. We do not guarantee permit approval, and final submission and approval remain subject to local government processes and requirements. Our Service does not constitute legal or professional advice.
To use our Service, you must:
When creating an account, you agree to:
If you are registering on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms and that the entity agrees to be responsible for your use of the Service.
As a user of our Service, you are responsible for:
Ensuring all information you provide is accurate, complete, and up-to-date
Complying with all applicable local, state, and federal laws and regulations
Verifying the accuracy and completeness of all documents before submission
Seeking appropriate professional advice when required by law or regulation
Maintaining the security and confidentiality of your account credentials
Conducting final review of all applications before official submission
You may not use our Service for any of the following prohibited purposes:
Enforcement: Violation of these prohibited uses may result in immediate termination of your account and legal action where appropriate.
The Service and all content, features, and functionality are owned by Permit Saige and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. This includes:
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or business purposes. This license does not include the right to:
Any feedback, suggestions, or ideas you provide about the Service become our property and may be used without compensation or attribution to improve our Service.
You retain ownership of all content, documents, and data you upload to or create using our Service ("User Content"). However, by using our Service, you grant us certain rights as described below.
You grant Permit Saige a non-exclusive, worldwide license to use, process, and analyze your User Content solely for the purpose of providing our Service, including:
You represent and warrant that your User Content:
We implement industry-standard security measures to protect your User Content. For detailed information about how we handle your data, please review our Privacy Policy.
Our Service may be offered through various subscription plans with different features and pricing. Current pricing is available on our website and may be updated from time to time with appropriate notice.
Payments are processed through secure third-party payment processors. By providing payment information, you:
Subscriptions automatically renew unless cancelled before the renewal date
Service may be suspended for failed payments until resolved
You may cancel your subscription at any time through your account settings. Refund policies vary by plan and are detailed in your subscription agreement. Generally:
Please read these disclaimers carefully as they limit our liability and your rights.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Permit Saige is a technology platform and does not provide legal, architectural, engineering, or other professional advice. Our Service is designed to assist with permit application preparation but does not replace professional consultation where required by law or prudent practice.
We do not guarantee that permit applications prepared using our Service will be approved by government authorities. Approval decisions are made solely by the relevant government agencies based on their own criteria and processes.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERMIT SAIGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless Permit Saige, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:
This indemnification obligation survives termination of these Terms and your use of the Service.
You may terminate your account at any time by following the cancellation process in your account settings or by contacting our support team. Upon termination, your access to the Service will cease at the end of your current billing period.
We may terminate or suspend your account immediately, without prior notice, if you:
Upon termination of your account:
Before termination, you may export your User Content through the tools provided in your account. We are not obligated to provide access to your data after account termination.
These Terms and any disputes arising from or related to the Service shall be governed by and construed in accordance with the laws of the State of [State], United States, without regard to its conflict of law principles.
Before initiating formal proceedings, you agree to first contact us to attempt to resolve any dispute informally. Please send a detailed description of the dispute to legal@permitsaige.com.
If informal resolution fails, any dispute shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
Either party may seek injunctive relief in court for intellectual property violations or other matters requiring immediate relief.
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class, collective, or representative action.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Permit Saige
If any provision is found unenforceable, the remaining provisions will continue in full force and effect
You may not assign these Terms without our consent. We may assign our rights and obligations freely
Our failure to enforce any provision does not constitute a waiver of our right to enforce it later
Neither party is liable for delays or failures due to circumstances beyond their reasonable control
We may update these Terms from time to time with appropriate notice to users
If you have questions about these Terms of Service, please contact us:
Last updated: January 11, 2025 | Effective Date: January 11, 2025